Use The Direct Emergency Line
An online request is not emergency dispatch. Call the published emergency number to discuss system condition, property location, access, and current availability. For fire or immediate danger, call 911.

Active leak, damaged piping, or a system out of service? Contact dispatch to confirm availability for your property.
Call emergency dispatchThe direct dispatch number has not been published here. Use your existing Crossfire service contact for urgent help. Online requests are not emergency dispatch.
For fire or immediate danger, call 911.
An online request is not emergency dispatch. Call the published emergency number to discuss system condition, property location, access, and current availability. For fire or immediate danger, call 911.
Provide the address, your callback number, a site contact, the nature of the problem, and any known system impairment. Follow your established emergency and impairment procedures.
A 24/7 contact option does not promise a fixed arrival time across California. Dispatch availability, site access, and the required work must be confirmed directly.